1. Responsible Party

The party responsible for data processing on this website is:

Matthias Maier / HappyLatex
Schelztorstr. 31
73728 Esslingen
Germany
Email: info@happylatex.de

2. General Information on Data Processing

We process personal data of users exclusively in accordance with the General Data Protection Regulation (GDPR) and the relevant national data protection regulations.

Personal data is only processed to the extent necessary to provide a functional website, to fulfill contracts, to process inquiries, or to meet legal obligations.

3. Collection and Processing of Personal Data

We specifically process the following personal data:

• Name and Address
• Email Address
• Payment and Billing Data
• Order and Contract Data

The processing is carried out for the following purposes:

• Processing of Orders and Contracts (Art. 6 para. 1 lit. b GDPR)
• Processing of Contact Inquiries (Art. 6 para. 1 lit. f GDPR)
• Management of Customer Accounts (Art. 6 para. 1 lit. b GDPR)
• Fulfillment of Legal Retention Obligations (Art. 6 para. 1 lit. c GDPR)

4. Online Shop and Customer Account (Odoo)

Our online shop is operated through the system Odoo (Cloud Version) In the context of using the shop, personal data is processed that is necessary for carrying out the ordering process, providing a customer account, and contract fulfillment.

The legal basis for processing is Article 6(1)(b) of the GDPR (contract fulfillment).

Customers have the option to create a customer account. The data stored in the customer account can be viewed and changed at any time. Deletion of the customer account is possible upon request, provided that there are no legal retention obligations to the contrary.

5. Contact Form

If you send us inquiries via a contact form, your information from the form, including the contact details you provided, will be stored by us for processing the inquiry and in case of follow-up questions.

The legal basis for processing is Article 6(1)(f) of the GDPR (legitimate interest in processing your inquiry) or Article 6(1)(b) of the GDPR, if the inquiry aims at concluding a contract.

6. Payment Service Providers

To process payments, we use the following payment service providers:

• PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg

As part of the payment processing, personal data (e.g., name, payment amount, payment information) is transmitted to the respective payment service provider. The processing is carried out for contract fulfillment in accordance with Article 6(1)(b) of the GDPR.

Further information on data processing by PayPal can be found in PayPal's privacy policy.

7. Cookies

This website uses only technically necessary cookies that are required for the operation of the website and the online shop (e.g., session and shopping cart cookies).

No analysis, tracking, or marketing cookies are used, and no third-party tracking services are employed.

The legal basis for the use of these cookies is § 25 para. 2 TTDSG and Art. 6 para. 1 lit. f GDPR.

8. Recipients and Processors

To provide this website and the online shop, we use technical service providers (processors), in particular:

• Odoo S.A. (Hosting and operation of the shop system)

These service providers process personal data solely on our instructions and within the framework of a data processing agreement in accordance with Art. 28 GDPR.

No further transfer of personal data takes place unless there is a legal obligation.

9. Storage Duration

Personal data is only stored as long as necessary to fulfill the respective purposes or due to legal requirements.

Legal retention obligations arise particularly from tax and commercial law and currently amount to up to 10 years.

After the purpose has ceased or the legal retention periods have expired, the data will be deleted.

10. Rights of the Data Subjects

You have the right under GDPR to:

- Access your personal data stored with us
- Rectification of inaccurate or incomplete data
- Deletion of your personal data ("Right to be Forgotten")
- Restriction of processing
- Data portability
- Objection to the processing of your data

Unless there are legal retention obligations or other legal reasons to the contrary, we will promptly comply with your deletion request.

Please direct inquiries regarding your rights via email to: info@happylatex.de

We will process your request in accordance with legal requirements within a maximum of one month.

11. Right to lodge a complaint with a supervisory authority

You have the right to complain to a data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

The competent authority is particularly the data protection supervisory authority of your usual place of residence or our company's headquarters.

12. Newsletter (planned)

If a newsletter is offered in the future, it will be sent only after prior explicit consent (double opt-in procedure). A corresponding privacy extension will be made before the newsletter is activated.

As of: January 2026